June 2023

How AI Will Shrink Law Firms and Why You Need to Adapt Now

AI Will Shrink Law Firms

Legal is one of the world’s oldest and most respected professions. Lawyers have provided legal services and advice to individuals, businesses, and governments for centuries. They have been instrumental in shaping the laws, policies, and institutions that govern our society.

But what if I told you that the legal profession faces a major disruption that could change everything?

According to a recent study by scholars from Princeton University, the University of Pennsylvania, and New York University, “legal services” is the industry that faces the most impact from the new AI. 

Another report by economists from Goldman Sachs suggested that automation could replace 44 percent of legal work. The only occupation with a higher percentage was office and administrative support jobs, at 46 percent.

Legal professionals are not the only ones who will see their tasks affected by AI advancement. A study by researchers from OpenAI, the developer of ChatGPT, and the University of Pennsylvania showed that about 80 percent of American workers would have at least 10 percent of their tasks influenced by the latest AI software.

AI Will Shrink Law Firms

AI is not just a buzzword or hype. It’s a reality already transforming many industries and sectors, such as healthcare, education, finance, manufacturing, and more. AI is a broad term that refers to computer systems that can perform tasks that normally require human intelligence, such as understanding natural language, recognizing images, learning from data, making decisions, and solving problems.

AI is capable of doing what humans can do and doing it faster, cheaper, and better. AI can process large amounts of data and extract relevant insights. AI can improve accuracy and reduce errors. AI can enhance efficiency and productivity.

AI will transform the legal profession and make many law firms obsolete unless they adapt to the new reality.

I am Gordon Grigg, business consultant from Nashville, Tennessee. In this post, I’ll show you how AI will impact the legal industry, why many law firms will be shrinking, and how you can rebrand yourself and adjust your business model to thrive in the AI era.

Benefits of AI for the Legal Industry

AI Will Shrink Law Firms

One of the main benefits of AI for the legal industry is that it can automate many of the routine daily tasks that lawyers do. These tasks include document review, contract drafting, due diligence, discovery, compliance checks, and more. These tasks are often time-consuming, repetitive, and prone to human errors. By using AI tools that can scan documents, extract key information, flag issues, generate drafts, and check for errors, lawyers can save time, and money and improve their quality of work.

For example, one of the leading vendors of AI-powered document automation is Knackly which helps lawyers create customized documents in minutes. Knackly allows lawyers to upload their templates or use pre-built ones and then fill in the details using an intuitive questionnaire. Knackly then generates the document with the correct formatting and language. Knackly also integrates with other tools, such as Microsoft Word and Adobe Acrobat, to streamline the workflow.

Another benefit of AI for the legal industry is that it can enhance research and analysis by using natural language processing (NLP) and machine learning (ML) to process large amounts of data and extract relevant insights. This can help lawyers find precedents, cases, statutes, regulations, and other sources of law faster and more accurately.

For example, one of the leading vendors of AI-powered legal research and analysis is LegalRobot which helps lawyers understand contracts and other legal documents. LegalRobot uses NLP and ML to analyze contracts and provide plain-language explanations of their terms and clauses. LegalRobot also provides suggestions on how to improve contracts or avoid potential pitfalls. LegalRobot also helps lawyers compare contracts with similar ones in their database or with industry standards.

Another benefit of AI for the legal industry is improving access to justice by providing online legal services, chatbots, smart contracts, dispute resolution platforms, and other tools to help people with legal issues without hiring a lawyer. This can lower legal services’ cost and increase legal aid’s reach.

For example, one of the leading vendors of AI-powered online legal services is CoCounsel, powered by GPT-4. CoCounsel is a chatbot that can answer common legal questions, provide guidance on legal procedures, draft simple documents such as wills or leases, and connect users with human lawyers if needed. CoCounsel also uses NLP and ML to learn from user feedback and improve its responses over time.

DoNotPay is an AI-powered chatbot that simplifies handling various legal issues, including consumer rights, parking tickets, and small claims disputes. DoNotPay can help users generate letters, forms, or scripts to communicate with authorities or companies and provide tips and advice on winning their cases.

LegalZoom is an online platform that provides a range of legal services, such as business formation, estate planning, intellectual property protection, and more. LegalZoom uses AI to automate some of its processes, such as generating customized legal documents, checking for errors or inconsistencies, and providing recommendations based on user inputs.

LawGeex is an AI-powered platform that helps users review and negotiate contracts faster and more efficiently. LawGeex can analyze contracts and compare them with a set of predefined criteria or best practices and then provide suggestions on how to improve or accept them. LawGeex can also help users create their own contracts using templates or smart clauses.

Many Law Firms are Unwilling to Embrace AI and its Benefits.

However, not all law firms are ready or willing to embrace AI and its benefits. Some may be reluctant to change their traditional working methods or fear losing their competitive edge or human touch. Some may also face ethical or legal challenges in using AI in their practice or complying with regulations. Therefore, law firms must adapt to the new reality and leverage AI to their advantage. Continue reading and see why many law firms will be shrinking and how you can rebrand yourself and adjust your business model to thrive in the AI era.

Many law firms are still working on an old model based on many people and paralegals, making them less competitive and profitable. One of the main reasons for this is that many law firms are still relying on billable hours as their main source of revenue. 

This means they must hire more people and paralegals to handle more work and generate more income. However, this also means they have higher overhead costs and lower efficiency. For example, according to a report by Thomson Reuters, the average law firm spends 46% of its revenue on salaries and benefits for lawyers and staff.

Moreover, the report found that the average lawyer spends only 124 hours a month on billable work. 

In contrast, the rest of the time is spent on administrative tasks, business development, or personal matters. This shows that many law firms need to optimize their resources or maximize their value.

Another reason many law firms are still working on an old model is that they resist change and innovation. They are reluctant to adopt new technologies or methods that could improve their productivity or quality of service. 

According to a survey by Wolters Kluwer, firms can be better prepared for key client focus areas. 

For example: 

• Only 35% of lawyers say their firm is very prepared in Using Technology to Improve Client Services; 

• Only 32% are very prepared in Offering Greater Specialization, and 

• Only 31% of lawyers are prepared in Keeping Pace with Changing Client Needs

The number of lawyers reporting their firm is very prepared to use technology to improve client services increased to 35% in 2022, up 7 points from 28% in 2021. 

The final reason why many law firms are still working on an old model is that they are unaware of the opportunities or threats that AI poses to their business. They are not keeping up with the latest developments or trends in AI and how they could affect their industry. For example, AI could create new markets and services for law firms, such as predictive analytics, risk management, or compliance automation. However, AI could also disrupt the existing market and create new competitors, such as online platforms, alternative legal service providers, or even clients themselves. 

Many law firms are also not preparing for the future or investing in their skills or capabilities. For example, according to a Georgia state university law review, law firms need to develop new skills and competencies to succeed in the AI era, such as data literacy, digital literacy, emotional intelligence, or creativity. However, many law firms are not providing adequate training or education for their lawyers or staff to acquire these skills. Therefore, law firms need to adapt to the new reality and leverage AI to their advantage

How to leverage AI to become a powerhouse in the legal industry

If you are a small lawyer who has not had the numbers in the past to really compete with large firms, you may think that AI is a threat to your business. You may think that AI will replace you or make you irrelevant. You may think that AI will only benefit the big players who have more resources and data. However, you are wrong. AI is not a threat but an opportunity. AI is not a replacement, but a partner. AI is not a benefit for the few but for the many. If you want to survive and thrive in the AI era, you must understand how AI works, how you can rebrand yourself, and how to adjust your business model accordingly.

The first step is understanding how AI works and what it can do for you. AI is not a magic wand that can solve all your problems or do all your work. AI is a tool that can help you automate some of your tasks, enhance some of your skills, and improve some of your outcomes. For example, AI can help you automate document review, contract drafting, or legal research. This can save you time, money, and human errors. AI can also help you enhance your research and analysis, decision-making, strategy, and outcomes. This can help you find more relevant information, insights, risks, opportunities, and solutions. AI can also help you improve your access to justice and reach more clients and markets. This can help you lower the cost of legal services and increase the reach of legal aid.

The second step is to rebrand yourself and showcase your value proposition. You need to differentiate yourself from your competitors and show your clients why they should choose you over others. You must emphasize your human skills and qualities that AI cannot replace or replicate. For example, you can highlight your creativity, empathy, communication, negotiation, or persuasion skills. You can also highlight your experience, expertise, reputation, or niche. You need to show your clients that you are not just a lawyer who uses AI tools but a trusted advisor who leverages AI to provide better solutions.

The third step is to adjust your business model and offer new services or products. You need to adapt to the changing market and customer needs and expectations. You need to innovate and create new value for your clients and yourself. For example, you can offer new services or products that use AI tools or platforms, such as online legal services, chatbots, smart contracts, dispute resolution platforms, and more. These services or products can help you reach more clients and markets, provide more convenience and accessibility, and generate more revenue streams.

The fourth and final step is to invest in your skills and capabilities. You must keep learning and improving your knowledge and skills in AI and related fields. You need to keep up with the latest developments and trends in AI and how they affect your industry. You need to keep testing and experimenting with new AI tools and platforms and see how they can help you improve your work. You must also collaborate and network with other lawyers, experts, or organizations who use or provide AI solutions. This can help you learn from their experiences, best practices, or challenges.

By following these four steps, you can leverage AI to become a powerhouse in the legal industry. 

Conclusion

In conclusion, AI is going to change the legal profession and make many law firms shrink unless they adapt to the new reality. AI can offer many benefits for the legal industry, such as automating routine tasks, enhancing research and analysis, and improving access to justice.

However, many law firms are still working on an old model based on many people and paralegals, making them less competitive and profitable. Many law firms are also resistant to change and innovation and unaware of AI’s opportunities or threats to their business. 

Therefore, law firms need to adapt to the new reality and leverage AI to their advantage. 

However, you don’t have to do this alone. If you need help understanding how AI works and how you can rebrand yourself and adjust your business model accordingly, contact me today, and I’ll show you how you can leverage AI to grow your law practice.

I’m Gordon Grigg, business consultant and an AI expert who can help you understand, rebrand, adjust, and invest in AI. I have over 20 years of experience and I have been using AI tools and platforms to enhance my practice and provide better solutions for my clients. I can help you do the same. Whether you need online legal services, chatbots, smart contracts, dispute resolution platforms, or anything else related to AI and law, I can help you create them or use them effectively. Don’t let AI intimidate you or make you irrelevant. Let AI empower you and make you successful. Contact me today and let’s get started!

I hope this blog post has been helpful and informative for you. If you have any questions or comments, please feel free to leave them below or contact me directly at

Phone: 6156309114   or
Email:  gordon@gordongrigg.com

I would love to hear from you.

Thank you for reading, and stay tuned for more posts on how AI can transform the legal industry.

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Business Growth Consulting

How to Overcome Growth Challenges with Business Growth Consulting

Business Growth Consulting

The business world is fast and constantly changing. Staying on top of the competition is a challenging task for all businesses. Every business, whether a startup or a big corporation, must keep evolving. They need to adapt and grow for lasting success. Strategic planning and growth strategies are critical to this process. They form the core of a successful business. But crafting and applying these strategies can be challenging. It needs experience, skill, and a profound grasp of the business world. That’s where business growth consulting comes in.

I am Gordon Grigg, the business coach from Nashville, Tennessee. Continue to read and see how to accelerate your business growth. 

What is Business Growth Consulting?

Business Growth Consulting offers expert advice. It provides plans and strategies to help businesses grow. It aims to increase its revenue and customer base. It also aims for long-term growth. 

Business growth consultants are experts. 

They understand market trends and consumer behavior. 

They also know how to drive growth. 

They can spot areas for improvement and growth opportunities. 

They can devise strategies that align with a business’s goals.

The job of a business growth consultant is multifaceted. They perform several tasks. All these tasks aim to push a business toward its growth targets. Here’s what they often include:

Market Analysis: Business growth consultants carry out detailed market analyses. They identify trends and understand competitors. They also gauge potential opportunities. This analysis forms the basis of all growth strategies.

Growth Planning:  Business growth consultants create detailed growth plans. These plans list the steps a business must take to achieve its growth targets. They customize these plans to meet each business’s unique needs.

Strategy Execution: When a growth plan is ready, consultants often help implement it. They may provide ongoing support and advice. They ensure each step of the plan is executed well.

Performance Tracking: Business growth consultants also monitor growth strategies. They use key metrics to measure success. They make needed adjustments along the way.

In short, business growth consulting is a powerful tool for businesses. It can drive growth and help businesses achieve their goals. With the right strategies and guidance, businesses can not only survive but also thrive.

Importance of Business Growth Consulting

In the present business world, growth is a must. It’s not just a goal. It’s needed for survival and success. But reaching and maintaining growth can be hard. Factors like market shifts, changing customer needs, technological advances, and more competition make it tough. This is where business growth consulting comes in. It acts as a vital partner for businesses trying to grow.

Why Consider Business Growth Consulting?

Business Growth Consulting

There are key reasons why all types of businesses should think about using business growth consulting services:

Expert Guidance and Insight:

Business growth consultants have a lot of experience and knowledge. They’ve worked with many businesses in many industries. They have the skills to study a business’s current state. They can spot potential growth areas and suggest useful strategies. Their insight can help a business understand its good and bad points. It can help spot market chances and make plans to use these chances effectively.

Objective Perspective:

When you’re caught up in the daily running of your business, it’s hard to look at it objectively. Business growth consultants offer a fresh, unbiased viewpoint. They can identify problems or opportunities the company’s internal staff might have overlooked.

Strategy Development and Implementation:

A key part of a business growth consultant’s job is developing useful strategies. These strategies match the company’s growth goals. Be it market expansion, product diversification, or gaining new customers, a business growth consultant can create a detailed plan to reach these goals. Plus, these pros often help put these strategies into action. They give ongoing advice and make necessary changes to ensure the strategies work as expected.

Mitigating Risks:

Any business strategy has some risk. Business growth consultants are good at spotting these possible risks. They can create backup plans to reduce these risks. They can help businesses make decisions, weighing the risks against the possible gains.

Save Time and Resources:

Growing a business can take a lot of time and money. This is especially true if you’re not familiar with the process. Business growth consultants can make this process simpler and more efficient. This can save businesses time and money, letting them concentrate on their main operations.

How Business Growth Consulting Helps Overcome Growth Challenges

Business Growth Consulting

Business growth consulting isn’t just about guiding businesses in the right direction. It’s also about helping them beat growth-related problems:

Understanding Market Dynamics:

One big challenge businesses face is understanding their market. Market trends, customer preferences, and competition can change quickly. This can make it hard for businesses to keep up. Business growth consultants, who keep up with the market, can help businesses understand these changes. They can help adjust their strategies as needed.

Resource Allocation:

For businesses, especially small and medium-sized ones, resource allocation can be a big problem. Business growth consultants can help create strategies to use resources best, ensuring businesses get the most from their investment.

Scaling Operations:

As businesses get bigger, they often need to scale their operations. This process can be full of challenges. Whether hiring and training new staff, using new tech, or growing physical infrastructure, business growth consultants can offer useful guidance and support.

Identifying and Capitalizing on Opportunities:

In the busyness of daily operations, businesses may overlook growth opportunities. Business growth consultants, with their outside view and expert knowledge, can help spot these chances. They can create strategies to use them to their advantage.

In conclusion, business growth consulting is key to helping businesses grow. It provides guidance and support, helping businesses meet their growth goals. 

Vital Strategies for Business Growth

Consulting for business growth involves various steps. One important step is creating growth strategies. These are plans to increase profits and business size. In this section, we explore five key strategies: market penetration, market expansion, product expansion, diversification, and acquisition.

Market Penetration

Market penetration is about growing market share. It’s for existing products or services. The strategy often involves lowering prices or upping marketing efforts. It may also include starting loyalty programs or using other tactics.

A business growth consultant can help with this strategy. They can do a competitive analysis. This can identify what makes the business unique. They can design a strong marketing and sales strategy. They can also track the results. With their help, businesses can increase their market share. This can boost sales and growth.

Market Expansion

Market expansion means selling existing products or services in new markets. This can mean reaching different geographical areas. It could also mean targeting new customer groups. In some cases, it involves taking a local business global.

A business growth consultant can help identify new markets. These markets should have growth potential. The consultant can help understand market dynamics. They can also understand consumer behavior in these markets. They can adjust their marketing strategies to attract new customers. They can ensure a smooth entry into the new market.

Product Expansion

Product expansion is about introducing new products or services. These are for an existing market. The strategy is based on knowing customer needs. It’s about seeing problems that current offerings aren’t solving.

A business growth consultant is crucial to this strategy. They can do detailed market research. This can identify what the customer needs. They can suggest new products or services to meet these needs. They can help with pricing and promoting the new products. They can also track how these products perform after their launch.

Diversification

Diversification means adding new products or services. It also means targeting new markets. The strategy spreads risk across different revenue streams. But it needs lots of resources and expertise. It involves entering unfamiliar markets with new offerings.

A business growth consultant can guide you through this process. They can identify opportunities for diversification. They can assess the risks and potential returns. They can assist in product development and market research. They can create a plan for successful diversification.

Acquisition

An acquisition involves buying another company. This can increase market share. It can broaden the product range. It can also give you strategic advantages. It can provide rapid growth. But it needs significant investment and involves complex processes.

Business growth consultants can be very helpful during acquisitions. They can identify good acquisition targets. They can conduct due diligence. They can negotiate terms. They can also facilitate integration after the acquisition.

These growth strategies can provide significant benefits. But choosing the right strategy is vital. Implementing it effectively is also key. This needs deep knowledge and strategic thinking. It also needs practical experience. These are qualities a good business growth consultant has. With their skills, businesses can effectively navigate their growth journey. They can conquer challenges and seize opportunities. They can achieve their growth goals.

Case Studies: Successful Business Growth Consulting

For an illustrative example of the impact that business growth consulting can have, we’ll look at two real-life case studies that leveraged business growth consulting services to turn around stagnating growth.

Case Study 1: VF Corporation

For an illustrative example of the impact that business growth consulting can have, we’ll look at a real-life case of VF Corporation, a global apparel and footwear company that leveraged business growth consulting services to turn around its stagnating growth.

Background:

VF Corporation, a global apparel and footwear company with a significant presence in its local market, was struggling with stagnant growth and declining profits. Despite having strong management and a wide range of products, they could not keep up with the fierce competition. Their jeanswear and intimate apparel businesses were mature, low-gross-margin segments responsible for 80 percent of the company’s revenues. The company’s cost-cutting initiatives were delivering diminishing returns, and their top line was essentially flat. Cost control and manufacturing efficiency had been the driving forces behind VF’s value creation, but they had a lower valuation multiple than the majority of their competitors.

Engagement of a Business Growth Consultant:

Recognizing the need for external expertise, VF Corporation decided to bring on Boston Consulting Group (BCG) as their business growth consultant. The consultant began by conducting an in-depth review of VF Corporation’s operations, market position, product offerings, customer base, and competition.

Strategies Implemented:

After thorough analysis, BCG helped VF Corporation assess its options and identify key levers to drive stronger and more-sustainable value creation. The result was a multiyear transformation comprising four components:

1. A Strong Commitment to Value Creation as the Company’s Focus: Initially, VF Corporation cut back on its growth guidance to signal to investors that it would not pursue growth opportunities at the expense of profitability. As a sign of management’s commitment to balanced value creation, the company increased its dividend by 90 percent.

2. Relentless Cost Management: VF Corporation built on its long-known operational excellence to develop an operating model focused on leveraging scale and synergies across its businesses through initiatives in sourcing, supply chain processes, and offshoring.

3. A Major Transformation of the Portfolio: To help fund its journey, VF Corporation divested product lines worth about $1 billion in revenues. It used those resources to acquire nearly $2 billion worth of higher-growth, higher-margin brands. Overall, this shifted the balance of its portfolio from 70 percent low-growth heritage brands to 65 percent higher-growth lifestyle brands.

4. The Creation of a High-Performance Culture: VF Corporation created an ownership mindset in its management ranks. More than 200 managers received training in the underlying principles of value creation. In addition, VF Corporation strengthened its management bench through a dedicated talent-management program and selective high-profile hires.

Implementation and Results:

With the help of BCG, VF Corporation implemented these strategies over the next year. They focused on implementing a multiyear transformation strategy.

The outcomes of this strategy were overwhelmingly positive. By implementing a multiyear transformation strategy, VF Corporation was able to create strong value for investors. The company’s revenues grew from $7 billion in 2008 to more than $11 billion in 2013 (and revenues are projected to top $17 billion by 2017). At the same time, profitability improved substantially. The company’s stock price quadrupled from $15 per share in 2005 to more than $65 per share in September 2014.

This case study demonstrates how business growth consulting can provide businesses with the strategies and tools they need to break through growth plateaus and achieve their objectives. BCG’s expertise helped VF Corporation identify and seize growth opportunities they hadn’t previously considered, leading to substantial increases in sales and profits. With the right guidance and strategic planning, any business can achieve similar success.

Sources:
Five Case Studies of Transformation Excellence – Boston Consulting Group 

VF Corporation’s TSR-Led Transformation

Case Study 2: Danfoss

For an illustrative example of the impact that business growth consulting can have, we’ll look at the real-life case of Danfoss, a global components manufacturer that leveraged business growth consulting services to turn around its stagnating growth.

Background:

Danfoss, a global component manufacturer with a significant presence in its local market, was struggling with stagnant growth and declining profits. Despite having a loyal customer base and a wide range of products, they could not keep up with the fierce competition.

Engagement of a Business Growth Consultant:

Recognizing the need for external expertise, Danfoss hired McKinsey as their business growth consultant. The consultant began by conducting an in-depth review of Danfoss’ operations, market position, product offerings, customer base, and competition.

Strategies Implemented:

After thorough analysis, the consultant recommended a two-pronged strategy to drive growth: Carbon Reduction and Innovation.

Carbon Reduction: The consultant identified that Danfoss could exploit the growing consumer trend toward sustainable products by building an ambitious carbon reduction roadmap. The company is working to decarbonize the supply chain for some of the world’s most emission-heavy sectors.

Innovation: Danfoss continued significant investments in innovation (R&D), up 38% from the first half of the previous year. At the same time, Danfoss delivered a 27% increase in operating profits with an EBITA of EUR 570 million.

Implementation and Results:

With the help of McKinsey, Danfoss implemented these strategies over the next year. They built an ambitious carbon reduction roadmap and continued significant investments in innovation (R&D).

The outcomes of these strategies were overwhelmingly positive. By building an ambitious carbon reduction roadmap and continuing significant investments in innovation (R&D), Danfoss was able to improve its performance and grow its bottom line.

This case study demonstrates how business growth consulting can provide businesses with the strategies and tools they need to break through growth plateaus and achieve their objectives. McKinsey’s expertise helped Danfoss identify and seize growth opportunities they hadn’t previously considered, leading to substantial increases in sales and profits. With the right guidance and strategic planning, any business can achieve similar success.

Sources:
Danfoss Raises Outlook After +50% Sales 

Danfoss came out of 2020 with strong results and expects growth in 2021

Choosing the Right Business Growth Consultant:

Picking the right business growth consultant is a key decision for your company. It can influence its future path. To help make this important choice, here are some tips:

Experience: Look at a consultant’s past performance. What kinds of businesses have they helped? What measurable results have they achieved? A consultant with a proven record can provide priceless insights for your company.

Industry Knowledge: A good consultant should know your industry’s specific problems and chances. They should keep up with market trends, regulatory needs, and possible pitfalls.

Reviews and Testimonials: Check for testimonials or case studies on the consultant’s website. If you can, talk to past clients to get their thoughts on the consultant’s performance. Positive feedback can be a strong sign of a consultant’s effectiveness.

Personal Fit: Your consultant will work closely with your team. So, it’s important that they fit well with your company culture. During initial talks, evaluate their communication style, problem-solving approach, and alignment with your company values.

Conclusion:

This article has examined the importance of business growth strategies, the role of business growth consulting, different growth strategies, and how to pick a good consultant.

 It’s clear that strategic planning and consulting are key to boosting business growth. A business growth consultant can offer fresh viewpoints, strategic insights, and practical solutions to growth-related problems.

If you want to use business growth consulting services to push your company forward, I encourage you to take the next step. Consider partnering with me, Gordon Grigg, an experienced business consultant. I have a proven track record of helping businesses identify growth opportunities and create strategic plans.

Why choose me? Firstly, I bring a wealth of experience to the table, having worked with numerous businesses across various industries. Secondly, I have an in-depth understanding of different market trends and can help navigate regulatory requirements effectively. Thirdly, numerous clients who have experienced significant growth under my direction highly recommend my services.
Choosing to work with me means choosing to invest in your company’s future. So, don’t delay your success any longer. Reach out to me today, and let’s start charting your path toward business growth. Together, we can achieve your business goals and bring your vision to life.

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